Frequently Asked Questions

I registered. What happens next?
Thank you for registering. We’ll send you a confirmation email to confirm your registration.

How much does Ekkdam Coupon cost and how long does it last?

 The price of the coupon depends on the product you are buying. Please refer to the coupon price and expiry date for each product for this information.

Is there any hidden costs?

There is no hidden costs. Please refer to Discount Price and Coupon price for the product.

How do I know where I can use my Ekkdam Discount Coupon?

Please refer to the Vendor for each product to know where you can redeem the coupon. Additionally, once you purchase a coupon, you will receive an email with redemption steps, and also the locations where you can redeem the coupon. 

How we can get news updates?

We send news updates to all our subscribed members via Email, Facebook, Twiter, Instragum, SMS and other means of communication.

How do I get my discount when shopping in merchant site or take a service?

To receive your discount, simply show your discount coupon at the register or counter during buying the service.

Where do I buy or order the Ekkdam Coupon?

To buy or order an Ekkdam Coupon, you must check our website www.ekkdam.com for detailed information. More and more popular businesses deal will be added from time to time. 

Who can buy and use an Ekkdam?

Anyone including tourists can buy and use an Ekkdam Coupon.

What should I do when my Ekkdam coupon expires?

The expiration date is visible in your Discount coupon. If date is expired, you must buy a new coupon following the same purchasing process. Once a coupon is expired, it cannot be used again.

What if I don't have my Coupon with me in the Restaurant? Will I still get my benefits?

Your Coupon is the access to your benefits. If you don’t have a printed copy of the coupon, then show the soft copy in the email.

How do I contact Ekkdam.com?

If you have a question or a problem, you may contact us via email request form or call us at +88 0171636575 or mail us to support@ekkdam.com

What should I do if I am not receiving emails and would like to receive them?

Just inform us via Email, Facebook, Twiter,  Instragram or by Ekkdam customer care contact form.

How long does the Discount Coupon take?

Please refer to the Expiry date on the Discount coupon for this information.

What are your working hours?

Ekkdam available from 8 am to 10 pm every day. You can choose from available slots to find something that is convenient to you. You can call +880 1711636575 or Email us support@ekkdam.com to contact a  Ekkdam representative.

How do I know when my order is confirmed?

You will receive an Order Confirmation email when

How do I pay?

We accept credit card payment at Ekkdam.com. You can also pay cash to buy your favorite discount coupon from our Ekkdam Head Office at Located 38/KA Dilu Road Eskaton Ramna Dhaka 1100.

Do you serve my area?

We are currently serving all of Bangladesh Our focus is in every room in your home where we are staying in front of you.

I can’t find the product I am looking for. What do I do?

We are always open to new suggestions and will add a new discount item to our online site just for you. You can call +880 1711636575 to tell a Ekkdam representative to source it for you or mail us at support@ekkdam.com to add this item to the site.

My order is wrong. What do I do?

Immediately call +880 1711636575 and let us know the problem.

What is your policy on refunds?

Once a coupon is purchased, it is by no means refundable. You cannot claim for other services in exchange of a coupon.

Please contact us at support@ekkdam.com with subject line “Refunds” if you have any queries or visit our office.